Frequently Asked Questions
Everything you need to know about our macramé courses, materials, and community.
How do I access my course after purchase?
You receive an instant email with login credentials. All lessons are available immediately in your personal dashboard on any device.
What materials are needed for the courses?
Each course includes a detailed materials list. Most projects require 3-5 mm cotton rope, wooden dowels, and scissors. We provide links to our recommended suppliers.
Can I get a refund if I’m not satisfied?
We offer a 14-day money-back guarantee. Simply email [email protected] with your order number and we will process the refund immediately.
Do you provide certificates upon completion?
Yes. After finishing all lessons and submitting your final project photos you receive a digital certificate of completion signed by our lead instructor.
Are the courses suitable for complete beginners?
Absolutely. Our curriculum starts with foundational knots and builds gradually. Every lesson includes video, step-by-step photos, and written instructions.
How long do I have access to the materials after purchase?
Lifetime access. Once purchased, the courses remain in your account forever, including all future updates and new lessons added to the same curriculum.
Is there a community or support group?
Yes. All students receive an invitation to our private Fallows community where you can share progress, ask questions, and join monthly live Q&A sessions.